FAQs

When will my order be despatched?

Monday - Sunday

All orders are typically dispatched within two working days of you placing an order, although we do try and post items out as soon as possible with most being dispatched within one working day. 

What delivery methods do you offer?

As a standard all of our items are posted via Royal Mail First Class delivery, which usually takes 1-2 working days.

We offer FREE DELIVERY on orders Over £25.

Orders under £20 are subject to a delivery charge to cover postage and packing of the items.

We also offer Royal Mail Signed for First Class delivery which takes 1-2 working days. This is set at a flat rate of £3.50.

Where do you deliver to?

At this time we only deliver within the UK.

Do you accept returns, refunds, and exchanges?

We offer a 14 day refund / exchange policy on any items that arrive damaged or lost. We will require proof that the item was damaged in the form of photo evidence or royal mail report. Please email sales@eliquids247.com should you require a refund on any item due to damage or loss.

The E-Liquid I like is out of stock, when will it be back in?

When an e-liquid is out of stock we try our best to restock it within the same week.

What payment methods do you accept? 

We offer all major UK credit and debit cards as well as Paypal. Our payment gateway is Paypal and no credit or debit card information is stored on our site.